Send all returns to:
4221 Wilshire Blvd. Suite 290-16
Los Angeles, CA 90010
Refunds will be made back to the credit card, bank account, PayPal account, or Amazon account that was used for the purchase.
Please note that shipping is not refundable on free sample packs. Customers are responsible for the return shipping and postage. We suggest that returns are sent using tracking. Vinomis is not responsible for lost return shipments.
Return postage is the customer’s responsibility, and is non-refundable. We are not responsible for lost or damaged returns, and recommend that you use a traceable carrier that can provide delivery confirmation and insurance for your protection. Please include the return authorization number provided by our customer service representative to ensure a speedy refund.